Return & Refund Policy

Last updated: June 2026

This policy applies to Zen by Meyatu jewelry purchased through zen.meyatu.net. Order-specific terms shown at checkout govern in the event of any conflict.

1. 30-Day Return Window

You may request a return within 30 days of delivery. Items must be unworn, undamaged, and in their original packaging, including the gift box and any cultural meaning cards.

2. 1-Year Craftsmanship Guarantee

We guarantee our craftsmanship for one year from the date of delivery against manufacturing defects (such as clasp or stringing failure under normal use). This guarantee does not cover normal wear, accidental damage, or loss.

3. How to Start a Return

Email [email protected] with your order number and reason for the return. We will respond with return instructions.

4. Refunds

Approved refunds are issued to your original payment method after we receive and inspect the returned item. You will be notified by email once the refund is processed.

5. Contact

MEYATU LLC · 30 N Gould St Ste N, Sheridan, WY 82801, USA · [email protected]