Shipping Policy

Last updated: October 2026

This policy applies to Zen by Meyatu jewelry purchased through zen.meyatu.net. Shipping options, fees, and estimated delivery times are shown at checkout for each order.

1. Where We Ship

Zen by Meyatu products are made in China and shipped to customers across the United States.

2. Processing & Delivery

Every piece is made to order by our production partners before dispatch, so please allow 2–5 business days for production and dispatch (popular size combinations are pre-assembled in our workshop), plus 7–15 business days in transit. Most orders arrive within about 2–4 weeks. The estimated window for your specific order is displayed at checkout before you pay. You will receive tracking information by email once your order ships.

3. Shipping Fees

Shipping within the United States is a flat $3.99, and free on orders over $65. The applicable fee (including any promotion) is always shown at checkout before you pay.

4. Customs & Import Duties

Orders ship from our production partners in China and enter the United States as imports. U.S. import duties, taxes and customs processing fees are not included in our prices. They are assessed by U.S. Customs and Border Protection at the time of clearance and are payable by the recipient. The amount depends on the declared value and the tariff in force on the date of entry, so we are not able to quote it in advance.

5. Lost or Delayed Shipments

If your order is significantly delayed or does not arrive, contact [email protected] and we will help locate the shipment or arrange a resolution.

6. Contact

MEYATU LLC · 30 N Gould St Ste N, Sheridan, WY 82801, USA · [email protected] · +1 (307) 435-9070